Help Center

Refund policy

We stand behind every tube we ship. If PHM isn't for you, getting your money back is simple.

Effective date: June 1, 2026

90
DAY

90-day money-back guarantee. Try PHM for three full months. If you don't feel a real difference, email us and we refund every dollar. No forms, no calls, no hoops.

How to request a refund

  1. Email support@phmsupplements.com with your order number.
  2. Tell us briefly why it didn't work for you (optional, but it helps us improve).
  3. We process your refund. No return shipping required for opened products under the guarantee.

Refund processing

  • Approved refunds are issued to your original payment method.
  • Refunds typically appear within 5 to 10 business days depending on your bank or card issuer.
  • You will receive an email confirmation when the refund is issued.

Subscriptions

You can skip a month or cancel your subscription anytime from your account, in two clicks, before your next billing date. Already-shipped subscription orders are covered by the same 90-day guarantee.

Damaged, defective, or wrong items

We make it right, fast.

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery with your order number and photos. We will send a replacement or issue a full refund, your choice, at no cost to you.

Late or missing refunds

If you haven't received your refund after 10 business days, first check with your bank or card issuer, as posting times vary. Still nothing? Email us and we will chase it down.

Exceptions

  • The 90-day guarantee applies to your first purchase of a product and covers up to one unit per product type per customer.
  • Orders that are clearly abusive of the policy (for example, repeated refund claims across multiple orders) may be declined at our discretion.

Questions?

Email support@phmsupplements.com. A real human replies, usually within hours.