# Shipping Policy for PHM Supplements

Effective Date: May 9, 2026

At PHM Supplements, we are committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy below.

## Order Processing

- Orders are typically processed within 1–3 business days after payment is received.
- Orders are not processed or shipped on weekends or holidays.
- During high-volume periods, processing times may be slightly delayed.

Once your order has shipped, you will receive a confirmation email with tracking information.

## Shipping Times

Estimated delivery times:

- United States: 3–7 business days
- International Orders: 7–21 business days

Shipping times are estimates and may vary depending on customs processing, carrier delays, weather conditions, or other unforeseen circumstances.

## Shipping Costs

Shipping costs are calculated at checkout based on:
- Delivery location
- Shipping method selected
- Order size and weight

Promotional free shipping offers may be available from time to time.

## International Shipping

We ship internationally to many countries.

Please note:
- Customers are responsible for any customs duties, taxes, import fees, or VAT charged by their country.
- PHM Supplements is not responsible for delays caused by customs clearance.

## Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the package is returned to us, additional shipping charges may apply to resend the package.

PHM Supplements is not responsible for orders delivered to incorrectly entered addresses.

## Lost or Stolen Packages

PHM Supplements is not responsible for lost or stolen packages marked as delivered by the carrier.

If your package is lost during transit, please contact us and we will do our best to assist you in resolving the issue with the shipping carrier.

## Damaged Orders

If your order arrives damaged:
- Contact us within 7 days of delivery
- Include your order number and photos of the damaged items and packaging

We will review the issue and provide a replacement or refund if applicable.

## Tracking Your Order

Once shipped, tracking information will be emailed to you automatically.

Please allow up to 48 hours for tracking updates to appear.

## Contact Us

For shipping-related questions, please contact us:

Email: support@phmsupplements.com  
Website: https://phmsupplements.com

## Policy Updates

PHM Supplements reserves the right to update or modify this Shipping Policy at any time without prior notice.
Our Story

We didn't build a brand. We built a protocol.

Pure Health Max started with a simple frustration. The supplement industry was selling shelf-fillers, not science. So we made what we wanted to take ourselves.

How It Started

A frustration that wouldn't go away.

Ayoub and Leo met over a shared obsession with the science of longevity. Both already feeling the early signs of cellular slowdown — afternoon brain fog, slower recovery, less of the steady energy they used to take for granted. Both deep in the research.

What they kept finding was a gap. The peer-reviewed science on molecules like H2, NAD+, and NMN was overwhelming — thousands of studies, real biological mechanisms, decades of human data. But the supplement aisle was capsules stuffed with fillers, marketing that promised everything, formulations that tested at a fraction of what the label claimed.

So we built it ourselves. Pure Health Max was founded around a simple idea: take the most-studied longevity molecules on earth, formulate them at clinical strength, third-party test every batch, and price them like supplements should be priced — not like luxury markups.

We started with molecular hydrogen — the smallest, fastest, most-studied selective antioxidant — because it does what nothing else can: reach every cell, neutralize only the harmful radicals, and leave the beneficial ones alone. One tablet. Sixteen ounces of water. Daily.

"
We're not here to sell you a stack of pills. We're here to give you a daily ritual you'll actually keep — and the science to back why it works.
— Ayoub & Leo, co-founders
The Founders

Two builders. One mission.

We started PHM because we wanted to take what we were making. Every formulation, every label claim, every batch test — runs across both our desks before it ships.

Ayoub

Co-founder · Brand & Operations

Ayoub leads the brand, the creator network, and the day-to-day building of PHM. He's the one obsessing over packaging clarity, supplier audits, and the cleanest possible formulations. If you've ever read a PHM label, that's his work.

Leo

Co-founder · Science & Formulation

Leo runs the science side — sourcing, formulation, third-party testing, and keeping us anchored in peer-reviewed research. Every claim PHM makes goes through his desk first. If something can't be backed by published data, it doesn't ship.

What We Stand For

What we actually care about.

🔬

Science first.

Every formulation is backed by peer-reviewed studies. If we can't cite real human data, we don't make the claim. No fluff, no hype.

🇺🇸

Made in the USA.

Every PHM product is manufactured in a GMP-certified US facility. Third-party tested for purity and potency, every batch.

🛡️

Risk on us.

If our supplements don't do what we say — full refund. 90 days. No hoops. Email us, get your money back same day.

The Promise

Your longevity isn't a product. It's a daily decision.

We built Pure Health Max for the people who treat their health like a craft. If that's you — start with one tablet, one bottle, one ritual. The compounding starts the day you do.

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